What our members say about us

December 2019

5th December:
Please see the below email. You are a miracle worker… They have been resisting increasing the team for months! Then hey presto, I am impressed.

5th December:
As far as Unison and your support throughout this process, I have nothing but positive feedback and am extremely grateful. Everyone has been supportive and understanding and the advice and emotional support was invaluable. You personally have been very kind, professional, knowledgeable, thorough and supportive of me even when I was struggling to keep it together! I do not know what I would have done without you. Thank you so much.

2nd December:
Thanks again XXXXXXX for all your hard work – you and your team have been there for me and my family during a really difficult time.

November 2019

22nd November:
I am retiring from West Sussex and wanted to ask how I go about paying to be a retired member of UNISON. Also wanted to thank you both for the support you have given me over the years.

7th November:
I just wanted to say thank you on behalf of the school for your support of XXXXXXX during a difficult time in her life and your professional approach to meetings at school. Your approach helped XXXXXXX but also enabled the school (myself) to conduct ourselves under the absence policy in the correct and sensitive manner it should be. You on behalf of UNISON maintained my view that good union support is invaluable at a time when individuals need it.

5th November:
Just to advise XXX rang and has agreed to my proposals. Thank you for your support.

October 2019

9th October:
I can’t begin to thank you or put into words my appreciation. You have been wonderfully supportive and achieved a great outcome for me. You should be very proud of what you do for members. Don’t ever give up the fight.

7th October:
Keep up the good work. Proud to be a member.

7th October:
Thank you for all your help XXXXXX – very proud to be a UNISON member, your support and that of your team is magnificent.

September 2019

23rd September:
I just wanted to email and say again I appreciate your help, and reiterate what I said. A few months back I said to my husband I thought I would cancel my unison subscription, based on the fact that I’d never intentionally do anything wrong, and we needed the money. He said don’t, as the minute you do, you’ll need them! I’m so glad I didn’t, as I wouldn’t have managed the last few months without you.

20th September:
Just wanted to let you know that XXXXXXX was really helpful and supportive with my sickness absence case.  Having advice from an informed, objective and experienced rep when I was at a low ebb was unbelievably valuable. Hopefully its been put to bed now as I’m back at work.  A lot of my responsibilities have been redistributed and we have a new member of the team.  I feel a lot more positive about things generally. Thank you again.

13th September:
Thank you for all your help and support over the restructuring and academisation, which as you know is now not going ahead. It seems to me we had a very narrow escape there!

11th September:
Can I just say thank you to both of you for your support so far, as obviously your support of the concerns has been heard.

10th September:
I just wanted to email you and say thank you for all the help with my recent disciplinary and appeal. Both yourself and XXXXX made it an easy and stress free process and helped me get the decision overturned. I had never had a written warning and wasn’t looking forward to having one on my file. Working with both of you made it so much easier, you helped with phrasing the appeal, noticed the problems and inconsistencies and kept the pressure on the XXXXXXX management team so it couldn’t be brushed off.

August 2019

15th August:
Thanks X, appreciate your time again. You are a good chap. Unison members are fortunate to have you.

14th August:
Thank you very much for standing with me in this case. It is absolutely for your support, wisdom and professionalism that this case was won. For the people like me, who are foreign in this country and lack confidence and ability to speak out , it is very important that someone hears and understands us.  Thank you for being my voice.

July 2019

24th July:
This is the best result for me all round, to say I’m ecstatic is an understatement. I want to thank you for all your support and help with everything.

23rd July:
I’m satisfied – and thrilled – that it’s now resolved! Thank you so much for all your help and perseverance with this.

11th July:
Just a quick email to say we think you and XXXXX did a fantastic job with your speeches at Select yesterday. You both complemented each other brilliantly. Let’s hope they actually listen to what’s been said now! Thanks so much for giving us a voice.

10th July:
I would like to say a massive thank you to you for helping and supporting me through the very difficult dismissal process that I have just been through. You made it much more tolerable and were always full of sound advice. Another massive thank you for referring me to see the financial adviser at Centenary House last week, where the news from him about my pension was almost life changing. Thank you once again for all your support.

10th July:
I wanted to let you know how supportive, professional and empowering XXXXXX has been to me. The endless meetings and emails have been very stressful and without the guidance from XXXXX I am sure I wouldn’t have got my resolution and closure on the case.  I have decided to retire early but that is primarily because the whole process highlighted to me that I just do not want to work in a team which fails to enact the West Sussex policies in the way they are meant.  However, by virtue of the meetings and with XXXXXX by my side I feel sure that ‘lessons have been learnt’ and change going forward will happen and although I may not benefit others following on behind will. I will still go and speak with Nathan before I leave and I will let him now how well I have been supported by UNISON. In fact you got a mention when I met with XXXXXX today who is overseeing the new Health and Wellbeing Survey. I let him know just how the support had prevented me from having a full blown meltdown and he was delighted to hear it.

June 2019

26th June:
Just to say keep on fighting for our best interests. It is appreciated.

3rd June:
Thanks XXXXXX. A perfect explanation as always.

May 2019

23rd May:
Thank you so much for your prompt reply. You have cleared a few things up for me that were going around in my brain! Many thanks again.

17th May:
I am grateful to you, XXXXXX and the whole team, for the support I received from you, so thank you.

16th May:
I just wanted to say thank you for your brilliant contribution yesterday at Select.  I am sure that the staff who heard it will be so pleased to hear that Unison really brought their voice to the table. Thanks again.

16th May:
I do want to say again thank you for your support.

14th May:
Just to say I had the appraisal decision overturned – thanks for your input with this.

13th May:
We thank you very much for all the support that you have given us through this process.

April 2019

13th April:
Just wanted to say ‘Thank you’ for all your help & support, I don’t know how I could have got through things without the Union, XXXXXX [workplace rep] & yourself [branch officer].

2nd April:
Thank you for today. Feeling happier now there is potentially another option. I will definitely be calling on you for help and support. It’s good to know we have you on our side.

1st April:
Whatever happens following yesterday’s meeting I just wanted to formally record my huge appreciation for all the support that you have given me over the last few months, and in particular thank you for your ‘work’ yesterday. I went into the meeting not expecting to get any positive results, however due to your tactics, your approach, the way you expressed your questions and the way you managed the meeting, I am now wondering whether there is a chance of getting some positive results. It isn’t clear what will happen, but even if things don’t go my way, I fully believe that yesterday you put me in the best position possible. A massive thank you for all you have done.

March 2019

28th March:
Thank you for all your help XXXXX. In the circumstances, a very positive outcome.

28th March:
I just wanted to say please feel free, if appropriate, to mention my case and the ongoing battles I am still having and the tremendous support I have had from you and now XXXXXXXXX. I still feel I have a long way to go as my management and HR show no signs of bringing this to a resolution which is acceptable to all parties. But knowing I have the support of UNISON has given me the necessary strength to keep going.

22nd March:
Just wanted to say thank you for everything at the meeting today. Everything that you have done is very much appreciated. Throughout the meeting we did pick up that [the manager] is very much apologetic for the way things have turned out. Thanks again for everything.

21st March:
Just wanted to thank you again for yesterday; I thought you were great in the meeting. Hopefully we get a favourable outcome.

12th March:
Thank you for all of your help and advice, I have found it useful and now feel confident to move forward.

12th March:
Thanks. Your advice is much appreciated.

8th March:
Dee Chauhan has been my Case Worker and I do not know how I would have coped if she hadn’t been there to help and guide me. I have had cancer and have been off sick for over a year and therefore was on zero pay. I cannot praise her enough for understanding and knowledge of the school system. Please pass on my thanks to Dee and once again thank you so much for the support.

February 2019

28th February:
Several measures have been put in place to make the situation more manageable and things seem to be running smoothly at the moment, so thank you for your support!

27th February:
I cannot say enough times how very grateful I have been for your advice, guidance and support over the last X months, I honestly don’t think I would have been able to complete the journey without it, and I am glad that I did complete the journey. Thank you for helping me with that.

January 2019

18th January:
I’ve heard the happy news that the pay increase has been agreed fully now and just wanted to thank you for all your support on the issue. It will make a big difference to XXXXXXXX and will also help keep our team stable.

14th January:
I will be retiring from West Sussex County Council. I have been a member of Unison for my entire career in Local Government. Fortunately I haven’t had cause to call on the Union for assistance but do appreciate the work you do in negotiating pay rises and championing employees’ rights. Thank you.

7th January:
I know my journey isn’t over yet, but I would like to say a special thank you to you for your continued help and advice and total support through my horrid time.

December 2018

20th December:
My apologies for the lateness of this but I mean to email to thank you for raising – successfully – this issue with Capita. Merry Christmas and a Happy New Year.

14th December:
Thanks XXXXX and thanks also for your on-going support.

7th December:
I can’t thank the girls who helped me from your office enough.

6th December:
So that’s that then! Thank you hugely for all your advice and support, I have really appreciated it.

November 2018

30th November:
Thank you for listening yesterday, when I was distressed. My team manager has contacted HR for clarification and she has been advised not to progress with the process as there is insufficient evidence to take this route. I am happy with the outcome. Looking back, I am glad that I joined UNISON and I will encourage every new staff on my team to join because workers do not know what can happen during their employment.

21st November:
Just wanted to say a huge thank you! Thank you so much for all your help, support and guidance during my very difficult time at work. You were so kind and understanding and took your time to listen and give fantastic advice. I’m so grateful to you and to UNISON, I have no idea what I would’ve done without your help. Thank god I joined UNISON. Honestly can’t thank you enough, and for getting an awesome result for me. You’re a lovely, kind lady who definitely knows her stuff! Thanks again, so so much!

15th November:
Thank you so much for your valuable time yesterday and for the advice you were able to give. Thank you also for your good wishes and it is people like you within the organisation that it has been a pleasure to work with over the years.

8th November:
I am happy to say Laurence who works at Unison West Sussex is the best person to work with. I do recommend him as my friend, pal and uncle. I had the great pleasure working with him yesterday. He is patient, friendly, approachable, believes in facts of information and very professional. I hope he will be my solicitor in the future if God bless me with a big company. In fact, I will end here by saying he has been doing his work well. Well done Laurence and may God bless you and your family.

7th November:
Just wanted to drop you a note to say thank you for UNISON’s support in the recent pay debacle. Once again thanks for all your hard work on this.

2nd November:
Thank you for clarifying this matter, I am very grateful for your swift assistance and information.

October 2018

9th October:
Thank you for the support provided, it was invaluable.

8th October:
I’m back doing my full time… I would like to say a big thank you for your time and help, it is much appreciated.

September 2018

7th September:
So in the end it has all worked out nicely for me… Thank you for your advice at the time.

August 2018

28th August:
During the last two years in my 26 years at XXXXXXXX School, following a change in Management, it was unfortunately necessary for my colleagues to seek support from Unison through our rep XXXXXXXX. James Ellis also worked very hard on their behalf and successfully opposed the very unfair changes that the management were attempting to impose upon some of our support staff. I witnessed the stress and anguish my colleagues endured for months so really do value the help that Unison does offer.

8th August:
I really thank you for contacting XXXXXX so promptly yesterday because it appears that immediate action has happened, and we haven’t had to be in the situation for 10 days like last time. But really, we shouldn’t have to phone or take photos when the sanitary bins need collecting.

3rd August:
Thanks for this. Will leave contacting the solicitors until early next week with the aim of an appointment early the following week. I had the best nights sleep I have had in over two years last night!

2nd August:
Thank you so much for all your help and support, I don’t think I would have got through this without you. I’m hoping there won’t be any issues between now and XXXXXXX, but if there are, I will let you know.

1st August:
Thank you so much for your phone call Monday evening, very much appreciated and I hope you got on the right train in the end! Your advice was very sound so this has helped with my decision making. Thank you for the advice and clarity… it is so good to know that Unison are there when needed.

July 2018

24th July;
I just wanted to thank you for all the help you have given throughout this process, I can honestly say we wouldn’t have been able to do this without your knowledge and advice, it’s been very much appreciated.

20th July:
Just wanted to say thank you so much for your support on XXXXXXX. I couldn’t have done it without you. You were amazing.

10th July:
I have just now received an email from XXXXXXX. Thank you for your help with all of this, hopefully it’s all sorted now!

5th July:
I just wanted to take this opportunity to thank you and your team for the support you gave to XXXXXXX, when they were preparing for my disciplinary hearing. Your input helped us so much when we were planning our strategy and I have no doubt that things would have been very difficult without your help. I really appreciate XXXXXXX’s contribution at this stressful time. XXXXXXX gave me their time, experience, expertise and friendship willingly at all times. Nothing was ever too much trouble and they went out of their way to give me support. I am so pleased to have them as my union rep.

June 2018

27th June:
I thought I would just drop you a note as I have been advising XXXXXXX (School) re a staffing restructure / redundancy programme for their TA staff; they have said that XXXXXXX was advising staff from the Unison side of things and have fed back to me that XXXXXXX was really helpful in supporting their staff and getting them through the process.  They are very thankful that XXXXXXX was there to support staff and really appreciated this.

25th June:
O…..M……G!!!!!! Thank you so much…… some good news at last!  You’ve been a superstar!  Thank you and your team so much for your continued support!

13th June:
I have praised you throughout this process for enabling me to gain confidence, reassurance and reach a position of calmness. Thank you, XXXXXXXX.  I believe more vulnerable staff would have incurred considerable emotional hardship if such events had happened to them. I now take the opportunity to thank Unison for their continued support and ‘addressing’ issues arising with their member.  I wish you good health and thank you again, XXXXXXXXXX. 

4th June:
I would also like to thank the West Sussex Unison team for the help and support they have provided to me during my working life at Aspire Sussex.

May 2018

22nd May:
Just wanted to say thank you for taking our Trainee Social Worker pay challenge forward for us. I have finally had confirmation that we will be getting paid as Social Workers as soon as we receive our HCPC registration. Thanks again.

10th May:
Many thanks for all you have managed to do to help the staff at XXXXXXXXXXXXXXXXXXX.

3rd May:
Thanks XXXXXXX, wise words as always. I feel closure and I can now move on… Anyway thanks again.

2nd May:
Thank you so much for the opportunity to chat to our Unison colleague, he helped clarify a few issues that I couldn’t work out from the documentation available online at Hartlink and the LGPS site.

April 2018

30th April:
Thank you very much indeed for all your help; I am truly appreciative and so pleased with the support I have received from you and Unison.

25th April:
It looks like I’ve got XXXXXXXXXX – hoorah! Thanks for all your help in getting me this far.

20th April:
Thank you so much for your support with this. I will wait to hear from you re the other issue. Many thanks.

20th April:
Just want to say thank you so much for your support with our case. You were fantastic! We couldn’t have got through it without you, so kind, caring and compassionate in what you do – thanks again. We so appreciate it.

8th April:
Once again thank you for all your support. You are a real asset to Unison.

March 2018

19th March:
I would like to express my gratitude to XXXXXXX for all that he has done for me. He is very knowledgeable and very sincere in how he handles your case. He is a brilliant union representative.

13th March:
Thank you so much for all the time and effort you have spent on my behalf, I didn’t think I would get there, but hopefully I will start to reap the benefit, when they have in-filled my hours.

February 2018

26th February:
I would like to take the opportunity to thank you for your time, energy, compassion and overriding insight into the issues arising in my XXXXXXXXXXXXX. I will take some time going through each issue and being concise tomorrow. Furthermore I found your ability to separate out each matter and ask the right questions also enabling and most useful. Many thanks for the pot of tea and thoughtful surroundings where we met.

7th February:
Just to let you know, XXXXXX received his pension offer on Monday, so we are now closer to it being sorted out. We have to return the forms with his decision, then hopefully it won’t take too much longer to come through. Thank you for all the help you’ve given XXXXXX over the last couple of years, we couldn’t have done it without you.

7th February:
I would like to thank you from the bottom of my heart for the letter you wrote. Yesterday I received a phone call… I have been battling so hard for so long. Thank you again for all you have done for us and for the strong letter you wrote! This really is a life changer… many, many thanks.

1st February:
Thank you very much for taking the time to write that. Your letter is fantastic. Thank you so much for all of your help, you really have given us hope again.

January 2018

31st January:
I wanted to thank you for all your support and advice.

December 2017

22nd December:
Just wanted you to be aware of the decision to uphold my appeal. Please can I take this opportunity to thank you for your ongoing support and going the extra mile to assist me, without your support I doubt I would have had the strength to have continued with my appeal.

21st December:
Thanks, good point, excellent advice. Not sure why HR didn’t say as much…

18th December:
Just to inform you that I have received back pay from April 2017 and my salary is now correct – which I wouldn’t have got without your assistance.

15th December:
I’d like to take the opportunity to thank you both for your support in recent months. I want you both to know your guidance provided me with well needed advice, which enabled me to approach the challenges I’ve faced with confidence. I’m incredibly grateful to you both for providing me with reassurance and also for helping me to be assertive without being over-emotional at a time I found especially stressful.

7th December:
I just wanted to thank you for your ongoing support this year in terms of my request for flexible retirement, I can’t believe this has taken a year out of my life.

1st December:
My return to work was much better than I thought that it would be. Many thanks to your team for their help.

1st December:
Many thanks for your most prompt and supportive reply. I am interested in becoming a retired member, please be kind enough to let me have the details. I do of course understand that the dreadful inefficiency of Capita isn’t a reflection of any individual concerned.

November 2017

28th November:
Thanks very much for supporting me going back to business as usual in XXXXXXXXX, greatly appreciated.

23rd November:
Positive outcome yesterday: No Further Action outcome, would like to thank XX, XX, XX and yourself for your support in what has been a difficult period. On these occasions it is reassuring to have the backup of UNISON. Can now draw a line and move on.

16th November:
Thanks so much I had an email from XXXX confirming that you were indeed correct at our last meeting [and that HR were wrong]. Thank you so much XXXX, you have been an inspiration, such a valuable and balanced source of information and moral support, always in my best interests.

10th November:
Just wanted to say thank you for your support throughout the process. I don’t think I could have held it together without that. I hope they do look at the process and how it impacts on the individual to just be left hanging.

6th November:
I want to thank you for making what is a difficult time that much easier for me, so thank you!

October 2017

26th October:
I am so glad to have had the backing of UNISON for 10 years and have advised new members of staff that it is a necessity to be a member. UNISON will always have your back where the school may not. Thank you.

17th October:
I have really good news in that I am moving to X Services on X! I have got reasonable adjustments in place and they are working well for me. I do need to thank you very much for your support and guidance during a period I found quite overwhelming. Your calm demeanour and knowledge really reassured me. Thank you again

5th October:
Thank you so much for sorting this for me. I really do appreciate it and a big weight off my mind.

September 2017

4th September:
Appeal was upheld! Mainly based on breach of contract. Thank you so much for representing me. So glad I re-joined UNISON!

August 2017

4th August:
I wanted to let you know that my workplace rep provided great support and guidance to me through this stressful process and I just wanted to pass on my thanks.

2nd August:
I’ve just read the response on the parking issue and wanted to say thanks for such a comprehensive and clear account. As a member I feel my views have been extremely well represented and I appreciate the amount of work that must have gone into this.

1st August:
What a great response to the car parking mess. You captured it all. Thank you.

July 2017

28th July:
Once again many thanks for your timely, knowledgeable and professional response, which is second to none!

28th July:
You have produced an excellent and very well written response document. Thank you.

27th July:
Great response put together on parking proposals. Thank you for putting our voice across so clearly.

20th July:
I would like to thank you for your support through the process and, most importantly, the advice on the day. Without your support I truly believe the outcome wouldn’t have been what it has and I would be out of a job, so thank you once again for your support and knowledge.

18th July:
My caseworker’s expertise was a game changer. His knowledge of the law, his skills around dealing with my employer, his ability to understand my situation and his flexibility was, and is, so appreciated. He is everything anyone could want from a rep; he is a credit to the service.

5th July:
I cannot thank you enough for helping me with this grievance. Needless to say, it would not have happened without the assistance of yourself within the UNISON umbrella. What a valuable thing trade unionism is and long may it remain so!

June 2017

28th June:
Thank you for attending the meeting with me and for your support. Really pleased with the outcome, will continue to maintain my healthy lifestyle and improve my sickness levels. Thanks again for your support.

21st June:
I must sincerely thank you for your support as my UNISON rep and your outstanding job in representing me and supporting my return to work and my continued recovery. You really have been a good friend and confidant, and I will always be grateful.

14th June:
We are so pleased and relieved. Victory for the small people! Just want to say a huge thank you for all your help and assistance and we feel that with your backing and correspondence that has helped massively towards the outcome.

10th June:
A letter has arrived this morning offering some job shares, it’s a little complicated but it is a big U-turn from where they started… THANK YOU THANK YOU THANK YOU. Ours will be a story to tell to other schools about the importance of union membership and not to lay down!!!

5th June:
Thank you for giving me some of your valuable time. As mentioned during our discussion, I trust and admire the fact that you are approachable and willing to help where you can. It is one of the main reasons I joined UNISON.

May 2017

25th May:
I have been waiting for any other complications but there don’t appear to be any! I wish to say a big thanks to you for all your hard work, none of this would have happened without your intervention. So thanks again!

24th May:
I would just like to add that XXXXXXX has been a very supportive union rep.

11th May:
Thanks for all your support, it means a lot. Once more thanks to you and your great team.

2nd May:
I just wanted to thank you for all your help with this process.

2nd May:
I would like to thank all of you at UNISON (my Caseworker has been a star!) for your support during this somewhat trying period.

April 2017

28th April:
I would also like to take this opportunity to express my thanks and respect for the role carried out by my Caseworker, she was very supportive throughout, I cannot thank you all enough.

28th April:
I would like to add that my Caseworker has been amazing in all of this.

26th April:
I know XXXXXX had already emailed you but I just wanted to pass on my thanks for everything you have done. I’m now madly filling out paperwork but am very happy to be doing it. Thank you.

24th April:
I just wanted to say thank you on behalf of myself and my colleague, XXXXXX, for putting our representation through – we are now in the pool with the permanent teachers thanks to you!

15th April:
The letter from XXXXXXX arrived in the post this morning. Once again, thank you so much for your dogged determination in seeing this through – and I’m sure I speak for the others you were also campaigning for.

12th April:
Thank you again, so much, for all your support!

7th April:
Many thanks for all the effort and hard work you have done in preparing the proposal for our members at XXXXX School.

6th April:
I just wanted to give you an update on my case and I am pleased to say that my hub base has been changed to XXXXXX which I am really relieved about. Thank you so much for your help.

4th April:
x has spoken with me this morning and agreed to my request for change in supervisor, therefore no need to accompany me to any meetings at the moment. I can’t thank you enough for your continued support and guidance, you are the perfect union rep and we are lucky to have you with us.

4th April:
I hope you’re aware of the difference your support, time and expertise has made to me over the last couple of years, and it has been so appreciated. Joining UNISON has been the best thing I ever did, professionally!

4th April:
Thank you so much for your help, it was sorted without any worries just a conversation, but regardless it was good to have that backing.

March 2017

31st March:
Thanks very much for helping to sort out my problem last week it was a big relief to have it resolved. Also for your advice and support through the whole redundancy process which has been very much appreciated.

9th March:
I spoke to x for some time last night and gave him the background to our situation. I just wanted to say how good it was to have him attend both meetings, I know staff found this really supportive.

6th March:
Massive thank you for my amazing defence – such a relief it’s finally over.

February 2017

20th February:
Thank you so much for making the effort to come all the way to see me on Friday. I can’t thank you enough for the support you gave me during my meeting.

15th February:
Many thanks for the support. My issue has been fully resolved.

December 2016

16th December:
I wanted to say a very big thank you for coming out and representing me recently. It made such a difference knowing that I had UNISON behind me and your support. It really was very much appreciated.

13th December:
Thank you for your support regarding my pension. I’m very grateful for all your help.

7th December:
As Unison members we wanted to express our feelings about the unfairness that these changes are creating within our team and your work portrays that effectively.

6th December:
I just wanted to send a line to say thank you for all your work on this project.

November 2016

Adur Voluntary Action (AVA), published in their November annual report 2015-16:
AVA places on record the valuable support our staff received from West Sussex UNISON over the year of this annual report. This made a huge difference to the stressful and uncertain situation faced by all AVA’s paid staff. AVA recommends that all local charities employing staff encourage trade union membership, and draw up workplace agreements. This is not a paid advertisement. It is simply the voice of AVA’s direct experience.

October 2016

24th October:
Thank you for this and for everything you do to make life easier. I’m so thankful Im in the union. When this is all over, I’d be very happy to be involved in any promotional information. Everyone should be in the union!

10th October:
A big thank you to you. I’m very impressed in your efforts to help me.

July 2016

19th July:
I cannot thank you enough for your kind words, advice and help, you have put me at ease. I know I did nothing wrong and what you said has really helped, I cannot thank you enough, I really appreciate it.

5th July:
That’s great to know; at least I feel we have been listened to! Thank you so much for all your support on this. I feel UNISON in West Sussex really does support its members and that is down to people like you who really do care and give a damn. I am fine now to be honest – getting there at least. Hope you are too! 

June 2016

23rd June:
Many thanks for letting me know. I have just signed and emailed a copy of the agreement to the solicitor’s and they called me to say this has been received. Many thanks for all your support it really has made such a difference having your advice on all of this.

21st June:
I know I am a bit late but I would like to say how well my caseworker did for me (she helped me recently over a capabilities matter). Without her knowledge and support I would not have come out of this so well so a big thank you. Best Wishes.  

May 2016

19th May:
Thank you to the Unison team for recent meetings to discuss pertinent information about retirement policies, and for the Unison pensions seminar.

11th May:
Thank you ever so much for that. This is a great answer for me. Thank you for your time and support. Kindest. 

6th May:
I just wanted to thank you for all your support and advice through what has been a very difficult time. I need to draw a line in the sand now and move on with my life. I would also like to wish you all the best for your future plans. 

4th May:
Please can you convey my gratitude to my caseworker for all his help in the past.

4th May:
Good news in the end, just surprising that it took as long as it did. My more recent request has also been acknowledged after four weeks. I have been told I should receive it around the end of this month. Many thanks for your help in getting the log-jam moving! 

April 2016

26th April:
I have re-started work this week. Thank you so much for your input.

19th April:
Thank you so much for your help throughout this business. I will let you know when the pension kicks in.

18th April:
Thank you for the help in the meeting. It was refreshing to have the union on my side.

15th April:
I wanted to say my rep has been a great support throughout, practically and emotionally with a genuinely kind and caring approach. His knowledge and time given has been really appreciated and has led to some really positive steps being made from my management, finally getting the understanding and professional support that had been lacking for too long. I want to thank UNISON for being a great support, making me feel I have a support network in future that I can always turn to. 

12th April:
Just wanted to thank you for your support and advice last week. I would not have been able to do this without your support, I really appreciate it. 

6th April:
Thanks for your fantastic helpful help. Brilliant!

5th April:
I’ve just had a call from the above regarding another member and she mentioned that she couldn’t have got her ill health retirement sorted out last year without you and that you were brilliant. Hopefully she told you at the time but, if not, now you know!

4th April:
Member has resigned as has left her job but she has asked us to note that her branch rep was very helpful and extremely knowledgeable and would like to pass on her compliments.

1st April:
I do wish I had joined Unison earlier due to previous difficulties in the workplace, which addressed at the time could have prevented things escalating to the detriment of my health and personal/work life. More awareness for new starters to join Unison would be great. Many have started work here over the past year and did not anticipate needing Unison support until it was too late or can only receive phone support because the issue had already begun. The Unison fee is usually the most likely deterrent but the membership pays dividends; and also the worry that (particularly with younger employees) that approaching Unison for support may cause them further problems in the workplace, which isn’t the case.

March 2016

24th March:
Thanks loads for your support and advice on this, really helpful 

22nd March:
Thank you for the help UNISON have given me with my Stage 1 Sickness Absence. My rep did a great job and I felt very supported. He gave me some information which I wasn’t aware of and also asked some questions of my manager during the meeting. I was very happy with the support he gave me and should be grateful if you would please pass on my thanks and gratitude for the assistance he provided.  

11th March:
I just wanted to say a big thank you to you and UNISON for the support you gave me yesterday.  

8th March:
Thanks for all your support and input over the past months: a very heartfelt and sincere thanks to you, and best wishes.