How we help
If you have a UNISON Rep:
- Speak to your workplace rep about your problem.
- If they don’t know the answer, they will contact the Branch office or show you how to get in touch.
- If they can support you, they will, including in meetings with your employer.
- You will need to complete a ‘UNISON case form’ if your issue requires more in-depth support than one-off advice; for example, you need representation in meetings with your employer.
- Your workplace rep is trained to support members, and has back-up from the Branch office, the regional office, and UNISON solicitors.
If you don’t have a UNISON Rep:
- Talk to your colleagues. Find out who is in the union, encourage others to join if necessary, and elect a workplace rep! Workplaces which are unionised and organised have better employee/employer relationships.
- In the meantime, contact the Branch office on 01243 777636 or email office.unison@westsussex.gov.uk
- Our office hours are 9.00am-4.30pm, Monday to Friday. If you’re calling outside these hours and it’s not urgent, leave a message and we’ll get back to you. If you’re calling outside office hours and it is urgent – for example, you’ve been suspended – then call UNISONdirect on 0800 0 857 857.
- When you speak to our office you will normally speak to one of our Branch administrators in the first instance. They will pass your enquiry to a ‘duty officer’ who will be your first line of support, calling you back to find out more about your issue and give you timely advice.
- You will need to complete a ‘UNISON case form’ if your issue requires more in-depth support than one-off advice; for example, you need representation in meetings with your employer.
- On receipt of your completed case form, we will allocate you a branch caseworker, who will usually arrange to meet with you to discuss your options, best course of action, and how you can best be supported.
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