Capita contract and pay update

The branch has been busy in recent months in its negotiations with the Capita West Sussex partnership.

At UNISON’s regular meeting with partnership director Dale Wood, Capita has agreed to honour the NJC pay award for 2018–20 for West Sussex TUPE’d staff. This is good news for this group of staff and we welcome Capita’s readiness to implement the pay award for our members.

UNISON discovered that some TUPE’d staff had not had their 2017/18 NJC pay rise honoured in full. For reasons of administrative error, sums in the region of £100 from the annual salary had not been paid to a small number of staff. The branch raised this with Capita and an investigation was carried out. Errors identified are being corrected and backdated.

UNISON sought assurances from the council on its contingency plans if Capita plc was no longer in a position to provide West Sussex services. Hot on the heels of Carillion’s collapse, Capita had to issue a profits warning, seek a massive equity injection, and lost 47.5% of its company value in a single day. UNISON was advised by the West Sussex County Council chief executive that such plans existed and services would be insourced en masse if necessary, though this was not considered likely.